If there's a product you'd like to purchase and it's showing as contact us, please let us know. Often we can expedite the item for shipment to you within 24 hours. Email us at or call us at (800)-473-1153 with your request.
Product Availability: Closeouts
We update our website daily, so it's very unlikely that a closeout item you order on our site will be sold out. In the rare event when demand exceeds supply, we'll contact you within 24 hours.
All orders will receive an e-mail confirmation to assure that your order has been placed. If you do not receive verification from us within 15 minutes of placing your order, please email us at or call us at (800) 473-1153.
No Sales Tax for orders shipped outside of Wisconsin
You may pay with your Visa, MasterCard, American Express, Discover,or Isthmus Sailboards gift certificate.
If you are interested in placing an order and would like to discuss it with us first, please give us a call at 800-473-1153 or email us at and include any items you wish to discuss and will will email you back promptly.
Call us at 800-473-1153 and Dirk, Jon or Gary will discuss your needs and have your order shipped immediately.
Write down the items you would like to order and mail us your order at:
5495 Catfish Court
Waunakee, WI 53597
You may send a personal check or money order if it is more convenient than a credit card for you.
We will notify you at the time we receive your order of any item not in stock and its expected delivery date. We will not charge you until the day we ship. Special Orders excepted.
If there's an item you don't see on our website and would like our assistance in getting it for you, please email us at and we'll do our best to help.
Returns and Exchanges
We want you to be fully satisfied with your purchase from us. If for any reason you need to return or exchange an item, please give us a call so that we may issue you a Return Merchandise Authorization #. All exchanges/returns must have an RMA# on the packaging. Items received without an RMA# on the outside of the packaging will be refused.
Returns of in-stock unused merchandise (Non - Freight items) are accepted within 30 days of invoice date for a full refund excluding shipping. Items must be returned in original packaging with all manuals, tags, etc. Merchandise returned that looks used or without all original packaging is subject to a restocking fee. Ship returns via UPS/Fedex Ground or insured US mail. We cannot accept COD's or collect shipments.
Items shipped by Freight (Windsurf and WindSUP boards etc) that are unused and unopened can be returned within 30 days of invoice excluding freight shipping cost, but they are subject to a 10% restocking fee.
Freight item restocking fee does not apply to any freight item that was damaged in transit
Isthmus Sailboards Mobile Messaging Terms & Conditions
Last updated: July 1st 2023
Effective Date: July 1st 2023
COLLECTION OF PERSONAL INFORMATION:
Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.
Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website.
Information collected from our partners: We may collect personal information about you from our third-party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.
USE OF PERSONAL INFORMATION
We may use information collected about you for any lawful purpose, including the following:
We may share the information we collect with other parties, including the following:
We may share information that has been de-identified or aggregated without limitation.
Our website may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.
DIGITAL ADVERTISING & ANALYTICS
We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.]
Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions.
UPDATING YOUR INFORMATION
When you have an account with us, you may review, change, or update your contact information by logging into your account.
5495 Catfish Court Waunakee, WI 53597 USA
Last Edited on 2023-07-01